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Saving Time and Improving Efficiency with Remote Screen Sharing

Real-time collaboration plays an important role during the help desk process. End-user feedback increases accuracy, and efficiency in some situations, when help desk personnel attempt to resolve common problems. The use of remote administration certainly increases productivity and business continuity, but nothing compares to being present during the problem resolution process. Software that provides remote screen sharing capabilities helps to approximate real-time collaboration.

The Benefits of Remote Screen Sharing

Every help desk incident represents a unique experience. End-user software familiarity and computer knowledge play a significant role in resolving problems in a remote administration situation. Simply accessing and controlling a computer from afar will not necessarily present the most efficient use of time. Visual user input during the help desk session can indicate if the situation arose due to user error or a hardware or software malfunction.

Remote screen sharing provides support technicians with the ability to approximate being present during the support session. The software provides a platform on which to build a true one-on-one support session.

Following are a few key benefits:

* Shared screen support allows the user to demonstrate what led to the incident

* Simple and quick remote access to a computer at any location  Read more...

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under: Computers and Technology
Tags: Business Continuity, Collaboration, Computer, remote administration, Remote Screen, Remote screen sharing, screen, Software, Support

Fiber Optically Smooth – The OTDR

The use of modern fiber optic test equipment can be used to help phone companies keep their networks operating without interference. When a long distance telephone line goes down, it’s not the type of publicity phone companies revel in. Fiber optical technology continues to grow to ensure the dependability of phone companies to all their customers. In addition to the underlying stability and dependability of these networks, fiber optical measurement tools play a large role in keeping these networks operating smoothly.

During installation, commissioning and maintenance, fiber optic cables, connectors and splices are routinely tested for flaws. These tests are done by using specialized test equipment such as fiber optic power meters, optical time domain reflectometers (OTDR), optical sources and optical attenuator’s. These same instruments can be used to determine the basic system operating parameters such as signal levels, signal attenuation and bit error rate (BER) measurements.

During installation and maintenance, it is important to view the continuity of the fiber optic link. This procedure can only be done by using the OTDR. An OTDR consists of a pulsed optical transmitter, an optical coupler and a photo diode-based receiver, signal-processing circuitry and display screen. By using the connectors and the adapters, the OTDR is connected to one end of an fiber optic cable. Its transmitter sends short-duration pulses along the cable that are back scattered by imperfections of the fiber optic itself (Raleigh scattering), or reflected from splices, connectors, breaks and fiber end (Fresnel reflections).  Read more...

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under: Computers and Technology
Tags: fiber optic, Fiber Optic Cables, OTDR, phone companies

Basic Technology History

Online Technology Source
Computers:

First Computer Invented:
Most people when they think of first computer invented they think Bill Gates. This, however, is not true, for the computer was invented long before Bill Gates was around. Bill Gates only revolutionized the computer, buy creating a more compact and useful form of the computer and making it available to everyone with a job.
There are many people out there who would say that the first “computer” was the abacus, invented in Asia about 5000 years ago. I however, wouldn’t.

The first of the “modern” computers was invented during World War II, in 1941 by a German engineer named Konrad Zuse. Its name was the Z3 and it was used to help design German airplanes and missile’s. Then in 1943, the Allied forces developed a computer called Colossus. It helped decode German messages.
The Mark I, designed by Howard H. Aiken, an engineer working with Harvard and IBM. The Mark I was positively huge, taking up half of a football field. It was useful though and it helped to create ballistic charts for the US Navy during the war.
Shortly after this, came the Electronic Numerical Integrator and Computer (ENIAC), developed by John Presper Eckert and John W. Mauchly, working with the government and the University of Pennsylvania. ENIAC was about 1000 times faster than The Mark I but no smarter.  Read more...

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under: Computers, Computers and Technology, Internet
Tags: Bill Gates, Computer, Home, Laptop Computer, Laptop Computers, Pda, Pocket, screen, Software

Physician Data Entry Is The Solution – Technology Information

How a group of physicians were persuaded to manipulation information entrance point of care electronic checkup records to cut costs and increase efficiency. The dream of computerized medical checkup records has been discussed at length by physicians and in the journals. Yet with extensive review of many of these MD entering electronic medical examination phonograph recording programs (PDE-EMRs), we at New to(p) United Mexican States Orthopaedic Associates (NMOA) were not sure that the engineering was ready for the masses of physicians, many who were not willing to spend countless hours in training. And, taking 15-20 minutes of medico-computing device time to create a single medical exam note, as the standard big name products did, was an obstacle that we could not endure. One day in 1995, a local known as us and said that he was involved with ingress electronic health check disk (PDE-EMR) engineering science and wondered if we had the time to return a look at his plan, named the HUB Computing machine Checkup System. It was oriented approximately a health care manufacture modelling the Foresighted Pattern Guideline Modelling (FPG).  Read more...

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under: Computers and Technology
Tags: PDE-EMR, physicians, Thomas Naegele, United Mexican States Orthopaedic Associates

LCD Projectors

An LCD projector is a device utilized for displaying video images or data. They are the modern equivalent to the slide projector and overhead projector used in the past.
LCD (liquid crystal display) projectors usually contain three separate LCD glass panels, one each for the red, green, and blue components of the video signal. As light passes through the LCD panels, individual pixels can be opened to allow light to pass, or closed to block the light, as if each little pixel were fitted with a Venetian blind. This activity modulates the light and produces the image that is projected onto the screen.
With a lens that “projects” the image on any flat surface and does not require large “furniture” (like a big TV would), LCD projectors tend to be smaller and much more portable than older systems. The best image quality can be accomplished with a blank white or grey surface to project on, and for this reason dedicated projection screens are often used.
Early systems were often intended to be used with existing overhead projectors, built as a large “plate” that was put on the projector in place of the transparencies. This provided the market with a stop-gap solution in the era when the computer was not yet the universal display medium.
This technology is employed in some sizes of rear projection television consoles, as there are cost advantages when employed in mid size sets (40 to 50 inch diagonal). This is not expected to have much longevity in the “home theater” marketplace due to expected improvements cost/performance of competing technologies, particularly in direct-view LCD panels at the lower range of sizes and DLP projection in the larger sizes.
In 2004 and 2005, LCD front projection has been enjoying a come-back because of the addition of the dynamic iris which has improved contrast up to the levels of DLP.

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under: Computers and Technology
Tags: DLP, Image, LCD projector, LCD Projectors, Liquid Crystal Display, overhead projector, overhead projectors, Projection, Projector, Surface

Which New 64 Bit CPU to Buy ?? Choices . Choices.

All of a sudden, Intel’s lineup has become difficult to follow. You failed to mention the Core 2 Duo, the newest chip. Which CPU chip to buy?

Why not purchase a bag of potato chips?

At the very worst you can enjoy eating the chips.

OK, enough of that. AMD has been making Intel look bad for three years. Its 64-bit, dual core chips were more advanced than anything Intel had.

Meanwhile, Intel hit the wall trying to produce a 4 gigahertz chip. In October, 2004, Intel said it would stop emphasizing raw speed. That had been a winning strategy for many years. But AMD’s chips ran at much slower speeds and used much less power.

With its Core chips, Intel has clearly broken with its speed-demon past. Furthermore, the Core 2 Duo is significantly more powerful than AMD’s best.

The Core Solo and Core Duo were introduced in January. Both are used primarily in laptops. Apple also uses these chips in desktops. These are 32-bit chips. That’s fine, because 99.9 percent of consumer software is 32-bit.  Read more...

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under: Computers and Technology
Tags: Chip, core, Core 2 Duo, Core Duo, Cpu Chip, Duo, Intel, percent, Speed

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under: Computers and Technology
Tags: Canon, Canon Ink, Canon Paper, Canon Photo, Canon Printers, CLI8Y, Genuine Canon, Ink Tank, Ink Tanks, Inkjet Cartridge, Money, Nozzle, Photo Paper, Photo Papers, Photo Printers, Photographic Print, Photolithography, Printhead, Product Description, Sharpness, Tank, Yellow, Yellow Ink

Computer Programming: Working In a Team

Computer programming requires some very intricate work. This is the type of work that thrives on details and people who work in this field understand that the absence of even the minute elements can spell a huge difference in the overall result. If a programmer fails to correct this problem, it can lead to errors down the line. As a result, bugs will appear in the system and errors will emerge later on. Programming is also taxing work, requiring hours upon hours of writing, testing and debugging. This is why computer programming thrives on team work. Without team work, a single computer program can take decades to complete.

Although one programmer has the necessary skills and knowledge to work competently on a problem or even create a program, he or she can only do so much. Creating the source code for an operating system, for example, will require thousands of manhours from a single programmer and most probably, he or she will only be halfway through. There just isnt enough time for one or even two programmers to work effectively to produce a usable program.  Read more...

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under: Computers and Technology
Tags: Computer, Computer Program, Computer Programming, junior programmer, Programmer, Programming, Result, team leader, work

Where to Find Online Magazines for Computer Programming

Computer programming is a field that lives on trends. This makes it important that programmers, computer enthusiasts and other experts in the field continuously update their skills and knowledge to remain competitive and relevant. Online magazines, for one, are an excellent source of new information about the discipline. There are several of these magazines that are very useful, particularly to students and professionals of computer programming. Below is a list of online magazines that you might want to check out:

C++ Source
C++ Source is an excellent online magazine for users of this language. The mag is filled with very informative feature articles, news and updates about C++ and its practitioners. There is also a section that offers tutorials for those who are still unfamiliar with C++, which makes this a very useful resource for students and professionals alike. To access the mag, go to www.artima.com and click on the link to cppsource.

Doctor Dobb’s Journal
Dr. Dobb’s Journal is one of the top online magazines that are currently active today. The mag features articles, tips, advice, book and software reviews, source codes and other resources that computer programming practitioners will find very useful.  Read more...

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under: Computers and Technology
Tags: com, Computer Programming, development, Information, online magazine, Online magazines, Programming, Site, Software Development

What You Should Know About Learning Computer Programming

So you want to learn computer programming. You’ve made a good choice. Computer programming is a very exciting field of study. In fact, it has experienced some impressive growth over the past 10 years and shows no sign of stopping. It is one of the few disciplines that experts say will survive for the next couple of centuries. It’s dynamic, very challenging and quite rewarding either as a job or as a personal pursuit. If learning computer programming is your goal this year, here are some things you might want to know about this field:

Computer programming wears a lot of hats.
The word programming is sometimes alternated with coding. Quite simply, it is a job that requires writing the source code used by computer programs. To become a computer programmer, you must learn the techniques on how to write this code. Since computer programs vary in design and function, so will the manner with which their source codes are written.

This is why computer programming cannot be used to refer to a single computer language. It is, in fact, a term that refers to many different computer languages. If you want to learn computer programming, take a pick among languages such as COBOL (old but still reliable), FORTRAN (still used in many engineering applications), Java, HTML/XML, Visual Basic, C/C++, PHP, Perl and Python, among others.  Read more...

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Tags: Computer, Computer Programmer, Computer Programming, Computer Programs, Instructor, Job, Programmer, Programming
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